Victoria Regional Airport

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Work At Victoria Regional Airport

Working and Living in Victoria

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If you’re looking for a calm and quiet place to call home, Victoria is the place for you. At Victoria Regional, competitive pay, great benefits, and training opportunities await you! Living and working in The Crossroads community is perfect for the adventurer; venturing just a couple of hours in either direction will lead you to cities like Corpus Christi, Austin, Houston, San Antonio, and more! When you’re ready to escape the hustle and bustle of city life, you can return home to your favorite little piece of heaven in South Texas. Make your home and career here today!

Talented Individuals Look No Further

Victoria Regional Airport Employment

If you’re looking for a calm and quiet place to call home, Victoria is the place for you. At Victoria Regional, competitive pay, great benefits, and training opportunities await you! Living and working in The Crossroads community is perfect for the adventurer; venturing just a couple of hours in either direction will lead you to cities like Corpus Christi, Austin, Houston, San Antonio, and more! When you’re ready to escape the hustle and bustle of city life, you can return home to your favorite little piece of heaven in South Texas. Make your home and career here today!

Fixed Base Operator (FBO) Clerk

Pay Grade: $13.42 – $16.10
FLSA Status: Non-Exempt
Safety/Security Sensitive: No

GENERAL PURPOSE:
Under general supervision, performs a variety of receptionist functions for area of assignment; provides clerical support to assigned personnel and/or departments; prepares various types of departmental documentation; maintains records and files for area of assignment; responds to inquiries and provides customer service to the public; and performs other related duties as assigned.

PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

  • Provides administrative support to the Airport Executive Director and/or other designated personnel.
  • Answers incoming calls and provides customer service in person and via the telephone.
  • Responds to public inquiries and provides information regarding departmental policies, procedures, programs, facilities, and/or Fixed Base Operator services.
  • Assists the general public with car rental, hotel, and other reservations and/or registrations; receives and logs service calls and/or customer complaints.
  • Processes various types of fuel sales applications and; responds to related inquiries; collects and processes payments and fees; issues receipts.
  • Performs general accounting and bookkeeping duties; balances cash drawer, prepares bank deposits, and generates daily cash reports; maintains petty cash.
  • Provides assistance in annual budget preparation and/or tracking of expenditure; performs project accounting as assigned.
  • Schedules meetings, appointments, and/or hearings; assists in coordinating special events or other departmental activities as assigned.
  • Prepares correspondence, reports, presentations, mail outs, invoices, and/or other types of documentation.
  • Coordinates advertising in relation to FBO marketing, and/or recruiting advertisements.
  • Updates and maintains records, filing systems, databases, lists, and/or displays for area of assignment; performs document scanning; coordinates the shredding of documents.
  • Monitors and maintains office supplies and equipment/parts inventories for area of assignment; coordinates orders office supplies, uniforms, name badges, and/or business cards.
  • Conducts a variety of general office duties including copying and filing documents; performs data entry; processes and distributes departmental mail, faxes, and deliveries.
  • Performs other specialized duties for area of assignment as assigned or required.
  • Works a flexible schedule that might include evenings and weekends.
  • From time to time marshal aircraft to parking spot
  • Help wing-walk aircraft in and out of the hangars


MINIMUM QUALIFICATIONS
:

Education and Experience:
High School Diploma or equivalent; and three (1) years airport/fixed based operation administrative and customer service experience; OR an equivalent combination of education and experience.

Required Licenses or Certifications:
Must possess a valid Texas Driver’s License.

Required Knowledge of:

  • Airport/Fixed Based Operations.
  • Telephone techniques and etiquette
  • General office practices and equipment.
  • Standard computer software applications.
  • Quickbooks Software application – Desired
  • Microsoft Excel Software application
  • Records management principles and standards.
  • Customer service standards and protocol.
  • Departmental operations relative to area of assignment.
  • Correct English grammar, composition, spelling, punctuation, and vocabulary.

Required Skill in:

  • Coordinating and performing a variety of general administrative functions.
  • Establishing and maintaining cooperative working relationships with Airport employees, officials, tenants, and the general public.
  • Preparing correspondence, reports, and other FBO documentation. 
  • Updating and maintaining FBO records and filing systems.
  • Performing routine accounting duties.
  • Clear and concise communication skills.

Physical Demands / Work Environment:

  • Work is performed in a standard office environment subject to sitting, standing, bending, and reaching for extended periods of time; and must be able to pull, push, lift, and carry items weighing up to forty (40) pounds. 
  • May be required to work immediately before, during or after an emergency or disaster

Airport Line Attendant

Pay Grade: $13.24 – $15.67
FLSA Status: Non-Exempt
Safety/Security Sensitive: Yes

GENERAL PURPOSE:
Under general supervision by the Flight Line Supervisor, and the Airport/FBO Executive Director, the Line Attendant performs all flight lines service to aircraft owners and operators. Welcomes customers to the airport/FBO and City, performs a variety aircraft service operations to include aircraft marshaling, parking, fueling, towing, crew and passenger assistance, flight line equipment and fuel truck maintenance and minor repair functions. Rental car positioning and inspection, small building repairs. Performs other related work as required.

PRIMARY DUTIES AND RESPONSIBILITIES:
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

  • Safely drives refueler trucks, services and fuels all types of aircraft and airport equipment, including refueling mobile refueling trucks.
  • Marshals in and out aircraft on arrivals and departures; greets all pilots and passengers.  Assist passengers with luggage. Takes written fuel order from passenger or pilot and relays to appropriate employee. Services oil on aircraft as directed by the supervisor or aircraft captain.
  • Maintains fuel truck records on a daily basis.
  • Services aircraft, which includes: removing all trash, newspapers, etc. off the aircraft; fueling aircraft; lavatory servicing; loading and unloading luggage; towing vehicle; windshield washing; supplying amenities such as newspapers and catering.
  • Fuel aircraft in a safe manner using methods learned from NATA and in-house training. This function requires extensive knowledge about fueling procedures and how to fuel different aircraft. Employee will fuel both avgas and jet aircraft.
  • Under supervision, safely tows aircraft to and from hangars, operates the hangar doors correctly, and ensures the aircraft has clearance before putting into a hangar.
  • Communicates daily with ATC control tower using appropriate terms and communication techniques.
  • Answers telephones and Unicom during times when Customer Service Representative is not on duty.
  • Performs minor maintenance on airport equipment. Will be required to wash airport equipment, trucks, courtesy cars and other vehicles as directed. Performs regularly scheduled safety checks on ground support equipment and fuel trucks. Inspects T-hangars for function and customer adherence to hangar rules and policies; reports all discrepancies to the Line Supervisor.
  • Performs custodial duties in the terminal and corporate hangars, including hangar floors.
  • Monitors ramp area for customer security and performs daily runway inspections, which may include removal of debris, animals and other obstructions.
  • Cleans up and fuel or oil spills on the ramp or other areas.
  • Fuel Farm responsibilities: will accept delivery of avgas and jet fuel. Performs quality control checks of fuel per NATA and VCT guidelines. Writes reports in regards to fuel deliveries and quality control checks. Unloads fuel transport trucks and records fuel distribution. 
  • Complies with all federal and state regulations related to the performance or the duties outlined here.
  • Maintenance and repairs of FBO’s facilities, including but not limited to the FBO building, Hangars, T-Hangars, work areas and facilities, and ground support equipment, in compliance with applicable FAA (Federal Aviation Administration), OSHA, and TXDOT (Texas Department of Transportation) regulations, as well as with departmental procedures and Victoria County policies.
  • Assures that all activities meet State and Federal safety compliance regulations; enforces compliance with safety notices and use regulations from the Federal Aviation Administration (FAA) and Texas Department of Transportation.
  • Operates a variety of trucks and specialized ground support equipment in accordance with all safety regulations and procedure; inspects, cleans and performs routine maintenance work on fuel trucks and equipment; identifies and reports mechanical problems and damage.
  • Performs routine building maintenance and custodial duties and a variety of manual labor tasks; maintains structures and equipment, and makes maintenance repairs. 
  • Completes daily logs and reports as required.
  • Promptly reports Emergency Situations to the designated parties and implements response procedures; may assist with aircraft crash rescue duties.
  • Performs any other duties and responsibilities as directed by the Line Supervisor, and the Airport/FBO Executive Director.


MINIMUM QUALIFICATIONS
:

Education and Experience:
High School Diploma or GED, and a minimum of one (1) year applicable experience.

Required Licenses or Certifications:

  • Must possess a valid Texas Driver’s License.
  • Through in-house training, must acquire knowledge of, or be able to qualify for the following within six (6) months of hire
    • Safe handling of fuel products and complete understanding of the fuel farm.
    • Proven familiarity of all types of general aviation and corporate aircraft, and knowledge of towing all types of aircraft.
    • Must complete NATA online video portion with a minimum score of 80.
    • Must pass practical NATA training administered by a Line Supervisor with a minimum score of 80.
    • Complete the AOA video and understand the requirements of driving on airport restricted areas.
    • FAA regulations regarding the operation of the airport runways and taxiways, and aircraft handling.
    • Effective communication with the ATC control tower.
    • EPA and TECQ regulations; SPCC regulations regarding fuel spill prevention and clean-up.
    • Hot fueling procedures
    • Use, identify and connect the appropriate ground power equipment to an aircraft

Required Knowledge of:

  • Fixed Base Operations
  • Airport and County organization, operations, policies and procedures.
  • Applicable laws, standards and regulations relating to airport fuel operations and safety precautions.
  • OSHA safety standards and safe work practices, basic knowledge of FAA Part 139, and handling/storage of Hazmat.
  • Tools, materials, equipment, techniques and procedures used in maintenance and preventive maintenance of an aviation facility.
  • Airport security and safety procedures.
  • Airport specialty vehicle and equipment operation, maintenance and safety procedures.
  • Principles of record keeping and records management.

Required Skill in:

  • Performing a wide variety of skilled and semi-skilled tasks in the maintenance and repair of facilities and equipment.
  • Safe operation of fuel trucks, ground service equipment, courtesy vehicles, mowing equipment weed eaters, ladders, and other medium equipment and maintenance tools.
  • Reading and interpreting technical specifications for vehicles and equipment.
  • Reading, interpreting, understanding and applying aviation safety standards and procedures
  • Dealing tactfully and courteously with the General and Flying Public, and providing effective and friendly customer services.
  • Establishing and maintaining cooperative working relationships with Airport employees, Airport Tenants, and the General Public.
  • Operating a personal computer to check work related emails.

Physical Demands / Work Environment:

  • Work is performed indoors and outdoors in all weather conditions, with exposure to extreme conditions, which include extreme temperature, humidity, loud noise and vibrations, and other physical hazards on the daily basis for extended periods of time, exposure to hazardous equipment, constant physical efforts for extended periods, and ability to safely lift, carry, and move items weighing up to eighty pounds (80 lbs.). The duties of the job are considered particularly hazardous, as the employee must be aware of spinning propellers and jet blast. Failure to comply with safety regulations and precautions could cause serious injury or death.
  • Must be able to work irregular hours including weekends, holidays, and evenings. May be required to work immediately before, during or immediately after an emergency or disaster